与chartwells食品服务合同

餐饮 Service Contract

在2014年的春天,饮食服务合同授予chartwells。 

餐饮服务合同发布 这里.  

术语是比以前的合同(五年,而不是10三年一年的选项)短。 UTM将测量chartwells’在对关键绩效指标(KPI)的合同期限性能,应对chartwells不能满足关键绩效指标,在合同允许的UTM以保持chartwells问责实施即时和果断的纠正措施。 

此外,一些反馈机制将提供。

UTM,通过酒店和零售服务办公室和食品服务咨询委员会,将努力工作,以确保chartwells正在提供服务的水平,该UTM社会需求,值得。  


餐饮 Service 方针

食品服务指南文档发表 这里,并且还粘贴下面:

生效日期:  2009年2月17日         更新 :2015年6月19日

                                                                    目的

充实面向全体学生,159彩票和来访多伦多密西沙加校区通过大学校园的经验:

(1)在其餐饮服务,餐饮和会议操作的“用户至上”的方针;

(2)强调顾客和员工的安全;和

(3)将与服务效率的目的地。

原则

The 159彩票app下载 (UTM) has established the Hospitality & Retail Services Department to oversee the on-campus ancillaries of 餐饮 Service, Catering, and Conferences. These operations strive to provide value to all of its customers through competitive pricing, well-constructed meal plans, comprehensive catering and conference packages, 和 superior levels of customer service.

The Hospitality & Retail Services Department develops operating and investment strategies for each of its ancillaries focusing on enriching student, staff, and faculty life on campus through sustainable upgrades and improvements to its existing food service outlets as well as developing new concepts and multi-functional locations to provide 餐饮, Catering, 和 Conference destination for on-campus clientele.

In its responsibilities to the UTM Community and to all visitors to the UTM campus as outlined in its Mission Statement, Hospitality & Retail Services at the UTM has developed the procedures below, which sets forth the rules and guidelines within which the food and beverages are to be provided on campus. These rules and guidelines are intended to preserve on-campus health and safety, to maintain the cleanliness of UTM facilities, to respect the campus’ obligation to the UTM’s 餐饮 Service Provider, and to fulfill provincial liquor licensing regulations and municipal safe food h和ling requirements.

 

方针

食品服务供应商已签订合同以盲目鸭除外操作上校园内的所有食品服务网点 - 持牌的食品和饮料出口的,由UTM学生会管理。包括在这个契约是UTM的食品服务提供商已同意,其管理下,允许第三方在校园工作的规定。 UTM的食品服务供应商还负责运营和在大学校园里所有的餐饮和会议活动提供食品和饮料。 

1.食品和非酒精饮料业务,责任到UTM社区

1-1  The UTM has established a Hospitality & Retail Services department managed by the Director of Hospitality & Retail Services, who is responsible to the Chief Administrative Officer.

1-2  The Director of Hospitality & Retail Services has the responsibility to manage the UTM’s Food Service Provider and the binding contract agreement between the UTM 和 the UTM’s 餐饮 Service Provider.

1-3 UTM的餐饮服务提供者的管理责任以及与盲人鸭除外操作上校园内的所有UTM食品和饮料店。

1-4 UTM的食品服务供应商有责任监督所有第三方操作的餐饮服务网点的管理和运作上的校园。

1-5  The UTM’s 餐饮 Service Provider, under the direction of the Hospitality & Retail Services Department (Conference & Event Services), has the responsibility to provide all food 和 beverage service for any Catering or Conference event on campus.

1-6 UTM的食品服务供应商有责任收回所有成本和费用也招致通过相应设置菜单项的价格。

1-7  The UTM’s 餐饮 Service Provider is responsible for compliance with the Health Standards and those Legislative Acts and Regulations governing its operations and of the back-of-house and of the front-of house facilities for Hospitality & Retail Services.  Hospitality & Retail Services is responsible for compliance with the Health Standards and those Legislative Acts and Regulations governing the dining facilities 和 other customer service areas associated with the food service operations.

1-8 utmsu具有管理和在学生中心工作盲目鸭的责任。

1-9 utmsu负责符合卫生标准和这些法令和法规管理其业务和背面的内部的,前面的房子,用餐空间和其他客户服务等方面与食品服务行业的相关学生中心设施的UTM。 

2.进位和照顾食品和UTM校园刷新销售(非学生事件)

这些规则和准则是为了保持健康和安全的校园和UTM设备的清洁,要尊重校园义务的食品服务供应商,并履行市安全食品加工的要求。

2-1  The Director of Hospitality & Retail Services manages Conference & Event Services.

2-2 UTM,在其餐饮服务供应商,储备管理销售食品和饮料,提供和维护设施的权利,以及食品和饮料的大学校园内的分布,在其建筑物,合作,它的理由。

2-3 UTM已经批准通过订单责任为在校园自动售货机服务的提供和运营第三方贩卖商。然而,UTM储备管理销售食品和饮料的自动售货机的权利,并确定自动售货机的位置和数量的权利。

2-4  Visiting or on-campus groups or individuals sponsoring an event on UTM property are obliged to obtain their food and refreshment requirements from the UTM’s 餐饮 Service Provider through UTM Conference & Event Services.  If the event is to take place in Student Centre space, then food 和 refreshment requirements can also be obtained from the Blind Duck, arranged through the Blind Duck Manager.  If the event involves barbecues, then separate rules apply (see 2-5). 

2-5校内涉及烧烤事件必须通过以下提供商之一被安排,以帮助确保安全和适当的食物订货,储存,制作和服务:

  • The UTM’s 餐饮 Service Provider, arranged through Conference & Event Services
  • 盲目鸭,通过盲鸭经理安排

3.进位和照顾食品和UTM校园刷新销售(学生活动)

学生中心是在大学校园里的学生组织活动的主要和预期的位置。上述所有规则和准则适用于与那些一起如下所述:

3-1学生中心空间包括它的内饰,庭院,它的车顶下的室外区域。

3-2在学生中心空间的学生组织的会议和活动(不包括盲人鸭和庭院,到其他规则和准则适用),公认的UTM学生俱乐部和社团被允许从引进商业准备,预先包装的小吃和点心以下可以接受的进位的产品清单。

  • 芯片
  • 椒盐脆饼
  • 爆米花
  • 糖果
  • 饼干
  • 谷物棒
  • 布朗尼
  • 水果方块
  • 蛋糕
  • 纸杯蛋糕
  • 松饼
  • 糕点
  • 甜甜圈
  • 罐装或瓶装的流行和果汁

这些物品必须不要求加热或冷却用于储存或投放。其他所有食品和饮料项目被提供或者在学生中心空间的学生组织的会议和活动,除非出售安排和使用上述餐饮或烧烤准则批准禁止。对于上述搬入项目,学生组织负责提供相应的用品(如卫生巾,叉等),从学生中心,以在适当的回收和垃圾容器的所有相关的废弃物丢弃(删除其垃圾垃圾箱如果室内垃圾桶充满)和擦干净,粮食已送达或消耗的任何区域。 (基本的清洁用品可从学生中心的信息服务。)

3-3学生中心机房租用政策和程序文件概述了在学生中心预订的所有事件信息。

3-4  Failure to comply with any of the above rules 和 guidelines will result in a fine or restriction of services to the student organization(s) arranging or responsible for the relevant meeting or event.  Any questions regarding interpretation or practices related to this article should be directed to UTM’s Director of Hospitality & Retail Services.

3-5  Qualified student organizations can also be eligible for the 30% discount on most catering orders placed through Conference & Event Services. 

4. UTM食品服务设施设备

4-1 UTM的餐饮服务设施和相关设备主要由UTM在准备食物和点心分发给学生,教师和工作人员使用UTM的食品服务供应商提供的。

由于健康和安全考虑4-2,从UTM的食品服务供应商只有合格的雇员被允许使用UTM的厨房设施和烹饪设备。

4-3在学生中心的食品服务设备和设施主要由学生会在准备食物和点心给学生,教师和工作人员分布在学生中间使用盲鸭的提供。

4-4  Due to health & safety considerations, only qualified employees of the Blind Duck are allowed to use its kitchen facilities 和 cooking equipment.

4-5  Hospitality & Retail Services has contracted a third party food safety auditing company to provide regular facility and operational audits for all UTM food service areas, including the Blind Duck.  These audits are greater in scope than any third party audits arranged by the UTM’s 餐饮 Service Provider or the Blind Duck 和 are more comprehensive than the Region of Peel’s Health Inspection for institutional food preparation facilities.

5.设备租赁

5-1  If the rental of a limited amount of equipment (e.g. dishware) is required to support an event held on UTM property or grounds, arrangements may be negotiated, assuming the equipment is available, through Conference & Event Services with the approval of the Director of Hospitality & Retail Services for the equipment rental and with the cost 和 care requirements of the equipment to be included as part of the contract with Conference & Event Services for the facilitation of the event.

6.醇的服务

6-1  Any alcohol requirements for an on-campus Catering or Conference event must be coordinated through Conference & Event Services.

6-2以外的餐饮和会议活动,盲目鸭是在许可服务下适用于UTM校园酒牌行为的规定,在校园里的酒精饮料的UTM唯一的出路。

6-3酒牌(CAO)的人有责任确保酒牌的执行是按照酒精下盲目鸭管理运营协议和房屋政策,多伦多的酒精政策的大学和省有关规定和游戏安大略佣金。

6-4 UTM学生会负责在utmsu酒吧事件提供和在正常工作时间服务于盲人鸭内的所有酒精饮料,以及其中酒精会在盲目的鸭子被送达任何餐饮或会议活动。 

6-5  Alcohol service for all events outside of the Blind Duck will be provided by the Hospitality & Retail Services Department.

7.食品的卡车和其他第三方食品摊贩

7-1  All Food Trucks must be arranged through the UTM’s Food Service Provider and must only operate in the designated 餐饮 Truck area – the space between the Student Centre 和 the CCT link entrance – which is under the management of the Hospitality & Retail Services Department.

7-2  All Food Trucks must be licensed with the City of Mississauga or must apply for a permit with the City of Mississauga (requiring a letter from Hospitality & Retail Services granting permission for the 餐饮 Truck to operate on campus) in order to be considered for operation at the UTM.

7-3所有食品的卡车所必须付出的UTM的食品服务供应商的费用让他们在UTM工作,与食物的卡车和组织方(如适用)之间的任何其他财务安排进行单独谈判和食品的自由裁量权下车操作人员和组织方。

7-4食品的卡车不能只提供产品给学生歧视;所有食品的卡车必须打开现金销售  接受UTM膳食计划付款 - 在UTM的食品服务供应商将提供食物卡车POS设备接受膳食计划,并提供必要的培训即可操作POS机。

7-5  Any other Third Party Food Vendor must be licensed with the City of Mississauga or must apply for a permit with the City of Mississauga (requiring a letter from Hospitality & Retail Services granting permission for the Third Party Food Vendor to operate on campus) allowing them to sell or distribute food on campus.The UTM may also require documentation from the Region of Peel Health Department if Third Party 餐饮 is to be distributed on campus.


阅读 公平贸易操作标准或采购政策,点击 这里.


问题吗?159彩票app下载 -

hospitality.utm@utoronto.ca
(905)569-4795
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